CALL CENTER Magazine
| Connecting Your Call Center to the Web
|... right now, your call center can place services
on the Internet and start reducing long distance carrier expenses and agent time on
| Webcrawler's guide to Multimedia
by Jim Smith
| ...when the new media landscape of the
next millennium approaches its final form it will probably become obvious that what the
Web had to offer over TV, radio and the printed page was something else entirely.
| Careful! The NCIS Cybersleuths Are Watching!
By: Diane Hamblen
...up until a year ago Federal Agencies had mixed responses getting across
the board assistance from the United States Attorney's Office on new computer crime
matters. Now there's a designated Assistant U. S. Attorney in each of their offices to deal
with these problems...
CLiCK - Australian Interactive Magazine
| The Big Pixar
Pixar's Galyn Susmann talks with Amanda Wise about
computer animated storytelling and some of the projects
this leading digital studio is working on right now.
| The Evolution of the Revolution
Chris Lapham looks at advertising and other sources of revenue and raises some tough questions for webmasters: why are you online in the
| REALITY CHECK: Five Uneasy Pieces
... many companies have reaped great rewards from their investments in
knowledge management, outsourcing, customer satisfaction, benchmarking
and organizational learning, success requires knowing where the dangers
lie. CIO's editors have collected a roster of pitfalls that can put at risk the
manifest opportunities of these five leading management trends.
| Web browser update
by Tinoo Singh
c|net reviews 28 browsers, including
new versions of Netscape Navigator
and Internet Explorer.
| Lotus CEO ponders future of electronic mail
| CommWeek Interview: Q & A with Lotus CEO Michael Zisman.
| Improvisation and Interfaces
By Wendy Richmond
interface affects how you express yourself and what you get back.
| User, Heal Thy PC
By Jim Aspinwall
| Yes, you can fix your PC- here's how.
The first step in diagnosing your PC's ills is to remember the Duh Principle...
|Computer Gaming World
| Online Resources Breath New Life Into Aging Flight
By Denny Atkin
| New missions, team campaigns,
program patches, introductory guides, and plain old post-combat bull sessions are just a
few of the reasons to log on.
| Computer Life
| The $500 PC: Real or Ripoff?
By Sean Kelly
| By the end of the year, Oracle's Network Computer
will hit the stores, manufactured by companies ... that have
licensed Oracle's technology. Smaller companies such as ... ; highly visible ones such as ..., and a whole host of others will be able to sell
their own version of a net appliance (some of which are pictured throughout this article)...
Computer News Daily
New York Times Syndicate
| Latest columns
| The greatest collection of daily updated news and columns ...
| I love my word processor
By Douglas Alder
| ...as you write and rewrite, it becomes harder to
separate yourself from your words and be critical and objective about what you are writing...
Computer Reseller News
| Microsoft, Netscape Fight Intranet Battle
By Jodi Mardesich & Charlotte Dunlap
| Both companies are fighting for the mind share of VARs and the hefty
corporate budgets that will be spent on building internal company networks based on their
browsers and servers and Internet protocols.
Computer Retail Week
| NEWS FLASH
|This Week's Breaking News
| Collaborative Computing
by Elaine X. Elliott
Groupware programs stake their claims in a constantly changing
category... The real question is which will best fit your workgroup's needs--the way
people in your office work or, ideally, the way you'd like them to work.
| Intranet-building strategies
By George Lee
| The experience of leaders pioneering electronic commerce and intranet
projects suggests there is no single foolproof strategy for developing successful
| Leadership Series
| Computerworld's Leadership Series delivers provocative thought
leadership to senior-level IS management every month.
| Sales and Support
by Wm. Auckerman
| The 2S Strategy for Success. An interview with Fumitaka Tezuka, President of Bay Networks KK
The ACM Student Magazine
| Computer Security Past and Future
by Michael Neuman and Diana Moore
has the last 20 years of research and the last nine years of legal support added to the overall security
of systems? ...
Cybersphère - French IT Magazine
Overview of the electronics, microcomputer
and multimedia editing markets.
by Ruben Amar
| The number of computers is strongly increasing in France at present. The notion of
personal computer has been slowly evolving until now, and sales are finally increasing
with the momentum given by multimedia...
| The WEB Gets Sucked
by Brock N. Meeks
| It needed a biting,
cynical voice above and beyond the dog drool "cool site of the day" ratings and its
also-ran rate-a-like clones.