Top 100 Computer Companies
SAP Opens Product Data Management Support Center To Address Demand
of Customers in Manufacturing Industry Sectors
ATLANTA - April 20, 1999 - Today at the annual CIMdata PDM
Conference '99, SAP America, Inc., the U.S. subsidiary of SAP AG (NYSE ADR: SAP), which is
the world's leading provider of enterprise software solutions, announced the formation of
its Product Data Management (PDM) Support Center. Building on early success for SAP Product Data
Management (SAP PDM) software in Europe, the PDM Support Center was created to meet
the growing demand from customers in the Americas for help managing product-related data
and processes. The dedicated team understands the challenges and benefits associated with
product data management, particularly product development and integration in the logistics
process chain. The SAP PDM Support Center leverages comprehensive SAP PDM functionality to
help customers find optimum solutions for their specific requirements.
SAP PDM functionality directly addresses manufacturing customers'
needs for help managing product-related data and associated processes required to design,
manufacture, support and maintain products across the enterprise and throughout the entire
product life cycle. SAP PDM functionality not only integrates design and engineering into
the entire process, but is being expanded to reach many individuals within a company,
including manufacturing personnel, administrators, sales managers, purchasing agents,
estimators and finance managers. This helps complete the supply chain loop from the point
of design to the point of consumption. In addition, the functionality is seamlessly
integrated within the SAP
R/3 solution, improving communication and cooperation between diverse corporate groups
and increasing the overall effectiveness and success of the entire organization.
"Through commitment to SAP PDM functionality, SAP provides
manufacturing industries with an integrated informational bridge to help unite engineering
and engineering-reliant operations," said Ed Lange, senior vice president and general
manager for the Discrete Manufacturing Sector at SAP America, Inc. "SAP is taking the
lead to offer PDM as part of a total integrated customer solution."
Product Data Management Key to Enterprise Strategy
StorageTechnology Corp. in Louisville, Colo., a preeminent provider of network computing
storage, went live with SAP R/3 on March 1, 1999. The company chose the SAP solution and
the SAP PDM functionality to eliminate more than 30 legacy systems, decrease its manual
data entry, reduce engineering change cycle time and improve the efficiency of its
worldwide operations. StorageTek has been challenged by its product data manageemt
processes for more than 10 years, but now projects a 50 percent reduction in cycle times
through implementing SAP PDM. StorageTek expects that SAP PDM will help save time and
money by enabling the company to generate fewer hard copies of documents, ship its
products to market sooner with a decrease in scrap and rework costs, and receive its sales
revenue more promptly. The SAP PDM Support Center worked closely with StorageTek in
implementing SAP PDM.
The integrated SAP PDM functionality comprises the following areas:
- SAP PDM core functions: document management, engineering change management,
workflow for engineering processes, parts (material master) management, product structure
management (bill of materials), classification, variant configuration, CAD interface,
routing and tooling
- Integration within SAP logistics offerings: production planning (PP), project
system (PS), plant maintenance (PM), service management (SM), sales and distribution (SD),
quality management (QM)
- Integration with non-SAP applications: CAD systems (mechanical CAD and electrical
CAD), viewer/redlining, scan management, archiving (ArchiveLink), plot management,
component and supplier management (CSM), calculation programs
During CIMdata PDM Conference '99, SAP will be demonstrating its SAP PDM functionality
at Booths 57 and 58. PDM tutorials, group discussions with developers and PDM Support
Center specialists, and a customer presentation given by StorageTek, "PDM in an
Enterprisewide ERP Solution," will also be highlighted.
SAP PDM Support Center
In January 1999, the dedicated SAP PDM Support Center began offering customers in the
United States, Canada and Latin America a high level of support and services through a
virtual network of SAP experts. The center focuses on the following:
- Consulting, by acting as complementary support for industry consulting groups
with PDM-specific expertise.
- Training, by supporting the SAP training department in developing and holding
courses on SAP PDM.
- Partner support, by assisting the SAP partner ecosystem to build SAP PDM
expertise under the TeamSAP initiative.
Customers can reach the SAP PDM Support Center by contacting their regional SAP sales
representative, solution engineer or global support manager. More information can also be
found at http://www.sap.com/pdm.